HR COORDINATOR - SITE

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

• Responsible for the day-to-day management of all benefit plans, and for determining employee eligibility
• Answers team members’ questions and concerns regarding all benefits.
• Responsible for updating all benefits with suppliers and in Infinium for new hires, promotions, terminations and all other changes that may occur.
• Ensures quarterly audits are completed to validate group health enrolment and payments. Comparing billings to payroll deductions. 
• Administer workers’ compensation plan including reporting work injuries, monitoring claims, and handling annual audits
• Submits, investigates and administers all worker compensation claims.
• Works with team members, WSIB and benefit suppliers to develop return to work programs. Monitors team members on return to work program.
• Develops relationships with individuals on leave, connecting with them weekly and ensuring that their leave complies with established policies.
• Implements accommodation requirements and ensures that they are relevant and up-to-date.
• Responsible for ensuring that new team member onboarding is complete with an authentic experience that rocks. This includes conducting training sessions (Brand Induction), entering new hires into Infinium and setting up all benefits such as group health and pension, and providing benefits information to new recruits.
• Responsible for assisting the Recruiter with the review of applications, selection of qualified candidates, conducting interviews, process new and prospective team members to include generating offer letters, scheduling gaming licensing appointments and new hire orientation, ensuring accurate completion of new hire forms, producing identification badges, time keeping system activation and providing wardrobe appointments.
• Responsible for assisting the HR Manager with employee relations such as internal consultant to assist management in identifying and resolving team member issues, examining and identifying organizational problems, and engaging and communicating with all levels of the organization.
• Conducts themselves in accordance with all regulations, departmental policies, and procedures.
• Uses HRIS database and applicant tracking system frequently to manage and input data.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Maintain a high level of confidentiality.
• Provides outstanding customer service to internal and external clients
• Required to work an HR late night rotation every other Friday
  This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• CHRP designation or working towards designation
• Minimum of 2 years in human resources 
• Experience in casino and/or hotel environment preferred
• Previous experience in a unionized environment
• Knowledge of HRIS is highly preferred
• Proficient in Microsoft Office, specifically Outlook, Word and Excel

SKILLS

• Must be detail oriented and highly organized
• Must possess solid mathematical skills
• Must be able to have difficult conversation and effectively deal with conflict
• Must be able to communicate effectively with team members
• Must possess ability to comprehend written or verbal basic instructions
• Must be able to work weekends and holidays as needed
• Demonstrates good work ethic being mature, reliable, punctual, with a positive attitude and enthusiastic behaviour 

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at hrnotify@hrcottawa.com if you require accommodation at any time throughout the hire process.