• Director of IT

    Posted Date 5 months ago(11/2/2018 11:13 AM)
    Job ID
    Information Technology
  • Overview

    From the brand that rocks the world, a career that rocks yours!  We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.


    Hard Rock Ottawa is seeking a Director of Information Technology. The primary focus of the role is to oversee the deployment and support of property-wide technology applications and infrastructure and associated corporate standards and information security.

    The ideal candidate for this position will demonstrate his or her ability to plan for future organizational needs and technology innovation incorporating best practices as well as new and emerging tools.

    Reporting to the President, this is a full-time permanent position located in Ottawa, available immediately.


    • Oversee information systems operations, integrations and support including Microsoft Office productivity tools, web development and infrastructure, SharePoint, CRM, network infrastructure and security compliance.
    • Direct the effective delivery of network or cloud systems, web or other development projects.
    • Develop sustainable disaster recovery plans and processes.
    • Ensure compliance with corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.
    • Collaborate with other Directors to determine appropriate technology plans that drive better metrics and results.
    • Recruit, motivate and develop a superior staff as required to fulfill organizational needs.
    • Build and lead a talented, flexible, responsive systems organization that is customer-oriented and exceptionally responsive.
    • Produce high quality work and demonstrate professional values in all aspects of projects and interactions with colleagues and customers.
    • Oversee helpdesk, infrastructure, networking, SQL database administration and cloud systems support.
    • Provide guidance, and support to IT team, holding them accountable for quality solutions and timeliness.
    • Ensure security awareness, best practice IT systems security and compliance measures to reduce associated risk to organizational assets and intellectual property.
    • Develop and adhere to multi-year capital and operational departmental budgets and subsequent forecasts of expected annual financial results.
    • Negotiate services or other contracts and administer Requests for Proposal or Quotation.
    • Commitment to producing high quality work and demonstrating professional values in all aspects of work and interactions with colleagues and customers.




    • Minimum of eight years of progressive technology experience in the private sector with elements in a cloud environment.
    • Bachelor’s Degree in computer science or business administration or a degree with a concentration in information technology from a recognized institution.
    • Strong technical background with hands-on experience leading the development and integration of information systems including integrated CRM, ERP and SharePoint components.
    • Previous experience of working in Azure and Office 365 environments.
    • Strong financial management skills.
    • Demonstrated ability to successfully manage a team.
    • Ability to operate with ease at all levels of the organization.
    • Excellent knowledge of current and emerging technologies.
    • Strong knowledge of information security and PCI compliance.
    • ITIL or equivalent certifications.
    • Demonstrated experience managing technology projects.
    • Broad understanding of document management technologies and best practices.
    • Experience working with not-for-profit organization.
    • Strong analytical and strategic problem-solving skills.
    • Demonstrated success in a continual learning environment.
    • Organized and having strong decision-making skills.
    • Well-rounded communication and interpersonal skills in order to build collaborative relationships across the organization and lead cross-functional teams to achieve objectives.


    • Ability to stand and sit for extended periods of time.
    • Ability to walk distances.
    • Ability to lift 30 to 40 lbs.
    • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
    • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

    Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.


    If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.


    We thank all candidates for their interest, however, only those being considered for an interview will be contacted.


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